Returns Information

Returning Your Order

In the unlikely event that you are not 100% happy with your item(s) received, we offer an easy, hassle-free 30-day return policy.

Simply contact us, and we will provide you with all of the information needed for you to send your item(s) back to us. Please note that unless the goods are faulty and/or damaged, you are responsible for the cost of sending the goods back to us.

Return for Exchange

If you have ordered the wrong item or you would like to have a faulty item replaced, then please get in touch with us. In some cases, where an item is at fault, we will send out a replacement item or component without charge to resolve the issue.

If you are returning an item for exchange, once we have received the original item, we will inform you and then dispatch the new item to your address using the original delivery method. If the replacement item is different, the amendment in price will be charged or refunded to you as required.

Should you require the replacement item in advance of us receiving the original item, then we will ask you to pay for the new item in advance by processing a new order. We will then refund the cost of the original item once it has been received.

Return for Refund

Refunds will be processed within ten working days of the item(s) being received back into our warehouse, although usually much sooner.

For any other queries, please contact us.

Close-up of a solid wood desktop edge, showing the natural grain and smooth edge detail.

Responsibly sourced, thoughtfully made

We partner with Ecologi to support verified climate projects, including global tree-planting initiatives.

Together with our community of customers, we fund the planting of one tree for every order placed.

Our approach to sustainability is simple: use solid wood responsibly, minimise waste, and make products designed to last - so they don’t need replacing.

Trees funded through domli orders to date

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I absolutely love my sit to stand desk!

"It was a smooth process from browsing through the product choices on the website to using my sit to stand desk at home. I absolutely love my desk. It works great, quiet, very strong, and is really well made of high quality materials."

Great table and good service

"Really easy to order and description detailed and kept informed and quick delivery. Care taken with the delivery and table arrived in perfect condition. Easy to assemble."

Don't go anywhere else !

"I have spent some time looking around at oak worktops and am an avid reader of reviews, Domli had been recommended to me and I couldn't find any other company that could match their prices AND have such great reviews."

Great quality

"Delighted with our oak shelf. Brackets set it off beautifully. It is a piece of furniture in its own right."

Very quick delivery

"Bistro table and oak chair are lovely. Really a quality product built to last at an excellent price. Would highly recommend this company"

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Designed In The UK

Designed and developed in the UK

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Responsibly sourced wood

From sustainably managed sources

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Built to last

Made for everyday life

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Dependable delivery

Delivered within 1–3 working days